Messy content doesn’t facilitate creativity, it tends to undermine it.įormatting on a Confluence page works when there is a purpose behind it (e.g., bold a heading if you want it to stand out), and when it is consistent (one colour throughout).įor instance, if the purpose is to send clear instructions to a user, use steps. Unfortunately, this idea doesn’t apply so well to Confluence (or in life). They say that creative minds often keep a messy workplace. Updating content within a page by using various random formatting options is a surefire way of creating messy content. Here we take you through some of the most common content management errors.Īvoid these and you will avoid the headache, lost productivity and low engagement caused by a dysfunctional Confluence. Thinking about the pace, the structure and the lifecycle of the content in Confluence is crucial to avoid the mess and collaborate better. It can simply be a case of a team growing rapidly, which results in an increase in the number of users adding content in Confluence as well as the amount of content, and suddenly it’s a mess. Some additions are more creative than others, but one thing that is lacking all too often is a well thought out method for managing content. During conversations with customers we often stumble across interesting ways customers update, organize and add content in Confluence.
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